Service Contracts

Why Choose Our Maintenance Contracts?

1. Minimized Downtime: Our annual maintenance services are focused on preventing issues before they arise, significantly reducing the likelihood of unexpected downtime. This proactive approach ensures that your Stratasys 3D printers remain in peak condition, allowing you to maintain consistent productivity.
2. Cost Security: Unexpected repair costs can be a burden. With our customizable maintenance contracts, you can avoid surprise expenses. Our all-inclusive contracts cover travel time, labor, and maintenance, offering you a predictable and transparent pricing structure.
3. Preservation of Value: Regular maintenance not only ensures that your 3D printer operates at its best but also helps preserve its value over time. By keeping your equipment in excellent condition, you protect your investment and extend the lifespan of your Stratasys 3D printer.
4. Rapid Response and Support: In the event of a defect, our team of service experts is ready to assist you with minimal wait times. We understand the importance of timely support, and our priority is to get your printer back in action as quickly as possible.

What Our Contracts Include:

• Comprehensive Service for All Stratasys FDM and PolyJet 3D Printers: Whether you have an FDM or PolyJet printer, our contracts cover a wide range of models, ensuring that your specific needs are met.
• One Free Preventive Maintenance Visit Per Year: Regular check-ups are crucial for preventing major issues. Our contracts include an annual preventive maintenance visit at no extra cost, helping to identify and resolve potential problems early.
• Email and Phone Support: Poor component quality? Unreliable manufacturing processes? Impending production downtime? Inadequate fault analysis and rectification? Whenever a problem arises with your Stratasys 3D printer, our trained service technicians are ready to resolve it quickly. With a broad service network, extensive know-how, and years of experience, we can provide rapid support via phone or email.
• Optional Spare Parts Coverage: For even greater security, consider adding spare parts coverage to your contract. This option ensures that all replacement parts are included, further minimizing potential downtime and repair costs.